Contact
How to reach us
For questions about a treatment, rescheduling an appointment or working together. You will always get an answer from a person.
After your treatment
Worried outside office hours?
If you have been treated and something concerns you, your own doctor is reachable through the app where your appointment is listed. If in doubt, she will take a look the same day. There is no charge for this; aftercare is part of the treatment.
- Cannot reach your doctor and need medical care? Call the out-of-hours GP service in your area.
- Difficulty swallowing, speaking or breathing, or sudden muscle weakness: call 112 immediately. This is rare, but it needs urgent assessment.
- Not sure whether it is urgent? Then call once too often rather than once too few.
Where to find us
Where we work
We treat at partner salons and hotels across Amsterdam. You will hear which address applies to you when you make your appointment, with directions included.
Post and administration go through our office address. Would you rather drop by for a conversation? Call or email us and we will gladly arrange it in person.
- Post
- Amsterdam
- Chamber of Commerce
- to follow
- Telephone
- 020 647 33 89
- info@callamedical.nl
If you are not satisfied
Making a complaint
Discuss it with your doctor first; many things are resolved that way. If you cannot work it out together, you can turn to our complaints officer. That person is independent and helps you free of charge.
If that does not lead to a solution, you can turn to the disputes body we are affiliated with, which issues a binding decision. This is set out in the Dutch Care Quality, Complaints and Disputes Act.
The details of our complaints officer and disputes body will follow once the affiliation is complete. Do you have a complaint now? Email info@callamedical.nl and we will contact you within one working day.
Partnerships